Frequently asked questions
Ginger questions. Straight answers.
- 01 Organic Peruvian ginger
- 02 Whole lemons + purified water
- 03 Alcohol-free
Real answers. No mystery.
Everything Jake's.
01 Product & process What is Jake’s StrongGinger made with?
Jake’s is made with organic Peruvian ginger, whole lemons and purified water. There are no added preservatives, artificial colors or artificial flavors.
See the product02 Product & process What does “Always Steeped. Never Pressed.” mean?
We steep ground ginger and whole lemons in hot water instead of cold-pressing them. That patient process creates Jake’s bold, smooth flavor and distinctive golden color.
Discover the steeping process03 Product & process Is Jake’s an alcoholic drink?
No. Jake’s StrongGinger contains no alcohol. It is an organic ginger drink made for everyday routines, recipes and mixers.
04 Product & process Is ginger juice better than ginger shots?
It depends on how you like to enjoy ginger. Jake’s can be taken as a small shot or mixed into a longer drink, and its steeped flavor is smoother than many conventional cold-pressed shots.
05 Product & process Why can the color or consistency vary?
Jake’s is made from real whole-food ingredients, so a little natural variation or settling can happen from bottle to bottle. Give it a gentle shake before serving.
06 Serving & routine How should I drink Jake’s?
Enjoy it chilled, at room temperature or warm. Drink it straight, add it to water or sparkling water, or use it in cocktails, mocktails and recipes.
Explore recipes07 Serving & routine How much should I drink?
Serving size depends on how you use it. Many customers enjoy a small shot or mix Jake’s into a larger drink. Follow the serving guidance printed on your bottle.
08 Serving & routine Can Jake’s be used as a mixer?
Absolutely. Add it to cocktails, mocktails, sparkling water, marinades and cooking recipes whenever you want real ginger flavor with a clean citrus finish.
Find a recipe09 Storage How long does Jake’s last?
Use the printed date on the bottle as your guide. Once opened, keep Jake’s refrigerated and follow the storage instructions printed on the bottle for the best quality.
10 Storage Can I freeze it?
Yes—but never freeze Jake’s inside its glass bottle. Pour it into a freezer-safe container or ice-cube tray first. Ginger cubes are especially good in sparkling water and mocktails.
11 Storage What does the number on the bottom of the bottle mean?
It is the Julian production date—the day your bottle of Jake’s was crafted.
12 Shopping & support Where can I buy Jake’s?
Shop Jake’s online or use our store locator to find a retailer near you.
13 Shopping & support How do I change, pause or cancel my subscription?
Use the subscription portal sent when you signed up. If you cannot find it, email jake@jakesginger.com and we’ll help you with the change.
14 Jake's story Is Jake a real person?
Yes. The brand honors Frank C. “Jake” Jacobson, father of founder Tryg Jacobson—an adventurous traveler remembered for his generosity, remedies and love of ginger.
Meet the people behind Jake’s15 Safety Can children drink Jake’s?
Needs vary by age. Ask your child’s healthcare professional before serving concentrated ginger juice, especially to very young children.
16 Safety Can I drink Jake’s during pregnancy?
Individual needs vary during pregnancy. Consult your healthcare professional before adding a concentrated ginger drink to your routine.
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